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Order the game €39

Terms of sale

Translation of the French text, which prevails in case of difference.

These terms replace the June 2023 version.

Article 1. Who we are

The website www.mindcycling.be is run by Philippe Scheinok, sole trader, Koninginnelaan 2/A301, 8670 Koksijde, Belgium, company number 0683.402.513, VAT number BE 0683.402.513, telephone +32 494 24 71 12, e-mail info@mindcycling.be. In these terms, “we” means Mind Cycling and “you” means the customer.

Article 2. Who these terms apply to

These terms apply to every order placed on this website by a consumer, that is, a natural person acting for purposes outside their trade, business, craft or profession (Article I.1, 2°, of the Code of Economic Law). Orders from retailers, clubs and companies are made by quote and are covered by separate terms.

By confirming your order, you accept these terms. You can save and print them; we also send them to you with the order confirmation. The applicable version is the one in force at the time of the order. The contract can be concluded in French. We keep orders for the period stated in our privacy policy; you can ask for a copy at any time.

To order, you must be at least 18 years old or have your parents’ consent.

Article 3. The products

We sell the Mind Cycling board game and the gift set (the signed game and the Best Mind Cycling Manager trophy). The characteristics of each item (box contents, number of players, playing time, minimum age, languages, dimensions, weight) are given on its product page. The photos show the actual product; slight differences in colour due to your screen are possible.

Mind Cycling is a game for players aged 10 and over. The safety warnings printed on the packaging are repeated on the game’s product page, before you order.

Signed copy. You can ask, at no extra cost, for the author to sign your copy. To do so, we remove the plastic film from the box so that the dedication can be written. If the dedication includes a first name or a surname, the copy is personalised to your specifications: you will not be able to exercise your right of withdrawal for that item (Article VI.53, 3°, of the Code of Economic Law). You are told this on the game’s page, before you confirm the order. The legal guarantee, of course, still applies.

Article 4. Prices

Prices are shown in euros, including VAT. They do not include delivery costs, which are shown on the game’s product page and in the basket, according to the country and delivery method chosen, before any payment. Delivery to a parcel point is free for Belgium, France, the Netherlands, Luxembourg, Spain and Portugal.

Until 31 December 2026, the struck-through price of €45 is the price previously charged on the Mindcycling.be website; from 1 January 2027, €45 is shown as the recommended retail price in shops. From that date, when we show a recommended retail price next to our price, it is the price at which we recommend the game be sold in shops and at which retailers sell it; it is not presented as an earlier price charged on this website. Any quantity discounts and promotional codes are shown before payment.

The total price, delivery included, is shown before you confirm the order. In the event of an obvious pricing error (for example, an absurdly low price caused by a typing mistake), we will tell you before shipping: you can confirm the order at the correct price or cancel it free of charge, with a full refund.

For delivery outside the European Union, the carrier may charge import duties and taxes on receipt; these are payable by you.

Article 5. Ordering

The ordering process involves the following steps:

  1. you add the item or items to the basket and choose the options (quantity, signed copy);
  2. you check the basket and can correct the quantities and options;
  3. you choose the country and the delivery method; the total price is displayed;
  4. you tick the box to accept these terms, then click the “Order with obligation to pay” button;
  5. you are taken to the secure payment page of Stripe or PayPal, where you enter your details and the delivery address, then make the payment.

Delivery restrictions and the accepted means of payment are shown on the game’s product page, before the ordering process begins.

As soon as the payment is confirmed, we send you an acknowledgement of the order by e-mail, with its summary, these terms, the information on the right of withdrawal and the model withdrawal form. The contract is concluded at that moment. If an item is no longer available, we will tell you without delay and refund you within 14 days.

Article 6. Payment

You can pay by Bancontact, credit or debit card, Apple Pay, Google Pay and iDEAL | Wero, through Stripe, or through PayPal. Payment takes place on the secure pages of Stripe or PayPal; we never have access to your card details. No surcharge is applied, whatever the means of payment chosen. The order is shipped once payment has been received.

Article 7. Delivery

We deliver to the countries of the European Union, Switzerland and the United Kingdom. Two delivery methods are offered for Belgium: to a Mondial Relay parcel point or locker, and to your home. For other countries, the available methods and their rates are shown on the Delivery and returns page.

We ship the order once payment has been received, and you receive the tracking number by e-mail. In any event, we deliver no later than 30 days after the contract is concluded. If this deadline is not met, you can set us a reasonable additional period; if delivery still does not take place, you can terminate the contract and we will refund all the sums you have paid.

The risk of loss of or damage to the parcel lies with us until you, or a third party you have indicated (other than the carrier), take physical possession of the parcel. If the parcel arrives damaged, let us know promptly, with photos if you can; we will replace the item.

If the parcel is returned to us because it was not collected from the parcel point within the time allowed by the carrier, we will contact you to arrange a new shipment.

Article 8. The right of withdrawal

You have the right to withdraw from the contract, without giving any reason, within 14 days from the day on which you, or a third party you have indicated (other than the carrier), take physical possession of the last item in the order.

To exercise this right, you can:

  • use our online withdrawal function, “Online withdrawal”, available at www.mindcycling.be/en/withdrawal/ and from the website footer; as soon as you click “Confirm withdrawal”, your statement reaches us and we send you an acknowledgement of receipt by e-mail without delay, setting out your statement and the date and time it was submitted;
  • or send us an unequivocal statement by e-mail to info@mindcycling.be or by post to the address in Article 1, for example using the model withdrawal form in Annex B.

You meet the deadline if you send your statement before it expires.

You must send the item back to us without undue delay and no later than 14 days after telling us of your decision, to the following address: Mind Cycling, Philippe Scheinok, Koninginnelaan 2/A301, 8670 Koksijde, Belgium. You bear the direct cost of returning it. Keep the proof of postage.

We will refund all payments received, including the initial delivery costs (except the extra cost of choosing a delivery method other than the least expensive standard delivery), without undue delay and no later than 14 days after being informed of your decision. We may withhold the refund until we have received the item back or you have supplied proof of having sent it, whichever is the earliest. The refund is made using the same means of payment as the order, at no cost to you.

You may open the box and check its contents. You are only liable for any diminished value of the item resulting from handling other than what is necessary to establish its nature, characteristics and functioning: if the game comes back to us with damaged, missing or marked components, we may deduct an amount corresponding to that loss in value from the refund.

The right of withdrawal does not apply to a copy dedicated to someone by name, which is a clearly personalised item (Article VI.53, 3°, of the Code of Economic Law). You are told this before you confirm the order.

Article 9. The legal guarantee of conformity

You benefit from the two-year legal guarantee of conformity provided for in Articles 1649bis to 1649nonies of the old Civil Code. The harmonised notice below, laid down by Implementing Regulation (EU) 2025/1960, sets out its main points.

Harmonised “Legal guarantee” notice from Implementing Regulation (EU) 2025/1960, reproduced as text below.

Text of the notice:

LEGAL GUARANTEE

Minimum two-year legal guarantee protection for goods sold in the European Union.

Consumers can claim their rights under the legal guarantee of conformity, for example if goods: do not match the description; do not function as intended.

Sellers are liable for any lack of conformity which existed when the goods were delivered, and which becomes apparent within the legal guarantee period. Sellers in such a situation are required to offer: free repair or free replacement; in some cases, a price reduction or full reimbursement.

Some countries have a longer legal guarantee period. For second-hand goods, a shorter period may apply, but not less than one year.

For more information on your rights in a specific country, scan the QR code below or ask the seller. europa.eu/youreurope/guarantees

What to do if you receive non-conforming goods: 1. Contact the seller as soon as possible to report the issue; 2. Provide proof of purchase, such as a receipt, invoice, or bank statement.

Sellers and producers may also offer commercial guarantees, which apply independently from the legal guarantee. For example, you may see this GARAN label representing a commercial guarantee of durability offered by the producer at no additional cost and covering the entire good.

In practice: if a component of the game is missing, damaged or does not match the description, write to us at info@mindcycling.be with your order number and, if possible, a photo. We will replace the component or the game free of charge, shipping included, within a reasonable time. If that is not possible, you can obtain a price reduction or a refund. Any defect that appears within two years of delivery is presumed to have existed at the time of delivery, unless proven otherwise (Article 1649quater of the old Civil Code, as amended by the Act of 20 March 2022).

We do not offer a commercial guarantee in addition to the legal guarantee.

Article 10. After-sales service

For any question about an order, a delivery or the game itself: info@mindcycling.be or +32 494 24 71 12.

Article 11. Mediation and disputes

If you have a complaint, please write to us first at info@mindcycling.be; we will look for a solution with you. If no solution is found within a reasonable time, you can contact the Consumer Mediation Service, Boulevard du Roi Albert II 8, box 1, 1000 Brussels, tel. 02 702 52 20, contact@mediationconsommateur.be, https://mediationconsommateur.be.

Article 12. Personal data

How your data is processed is described in our privacy policy.

Article 13. Intellectual property

The Mind Cycling game and all the content of this website are protected by copyright. Buying a copy confers no rights over this content. Any reproduction or reuse without written permission is prohibited.

Article 14. Miscellaneous provisions

If a clause of these terms is declared void, the others remain applicable. Not invoking a clause does not amount to waiving it.

Article 15. Applicable law and competent courts

Belgian law applies, without prejudice to more favourable mandatory provisions of the law of the country where you live. In the event of a dispute, the Belgian courts have jurisdiction, subject to the mandatory rules of jurisdiction that apply to consumers, in particular Regulation (EU) No 1215/2012.

Annex A. Standard information on withdrawal

(Model from Annex 1 to Book VI of the Code of Economic Law, completed for Mind Cycling.)

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods (or of the last good, if the goods in one order are delivered separately).

To exercise the right of withdrawal, you must inform us (Mind Cycling, Philippe Scheinok, Koninginnelaan 2/A301, 8670 Koksijde, Belgium, +32 494 24 71 12, info@mindcycling.be) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the model withdrawal form, but it is not obligatory.

You can also exercise your right of withdrawal online at www.mindcycling.be/en/withdrawal/. If you use this online feature, we will send you an acknowledgement of receipt of the withdrawal on a durable medium (e.g. by email), including its content and the date and time of its submission, without undue delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, Mind Cycling, Philippe Scheinok, Koninginnelaan 2/A301, 8670 Koksijde, Belgium, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Annex B. Model withdrawal form

(Annex 2 to Book VI of the Code of Economic Law, identical to Annex I, point B, of Directive 2011/83/EU.)

(complete and return this form only if you wish to withdraw from the contract)

  • To Mind Cycling, Philippe Scheinok, Koninginnelaan 2/A301, 8670 Koksijde, Belgium, info@mindcycling.be:
  • I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
  • Ordered on (*)/received on (*),
  • Name of consumer(s),
  • Address of consumer(s),
  • Signature of consumer(s) (only if this form is notified on paper),
  • Date

(*) Delete as appropriate.